Walmart Interview

Job Interview Experience

How to get ready for your Walmart interview!

Hiring Process

A majority of Walmart job seekers apply directly in Canadian stores. Within a few weeks, potential candidates meeting the minimum hiring requirements receive a phone call to schedule job interviews.

Phone Screen
A brief phone interview may precede face-to-face interviews at Walmart stores. During the Walmart interview process, applicants meet with human resources managers, supervisors, and store managers to discuss job qualifications, expected responsibilities, related skills, availability, and employment history.

Multiple job interviews often prove customary for all positions, including both entry-level jobs and professional careers.

Group Setting
Some Walmart stores implement group interviews. The average applicant participates in at least one interview during the hiring process.

Skills tests may prove necessary depending on the position desired. Drug testing and background checks may also take place prior to gaining employment with Walmart.

Second Interview Expectations
In most cases, a second interview proves necessary during the Walmart hiring process. Applicants often move on from interviews with human resources managers to supervisors, store managers, and area managers.

Multi Interview Process
Prospective workers may participate in multiple interviews in a single day. Entry-level applicants may encounter group sessions during subsequent rounds of interviewing. Performance in previous interviews directly affects the likelihood of gaining consideration for additional interviews.

When Do They Tell You?
Walmart typically notifies successful candidates of additional interview consideration at the conclusion of each interview.

Walmart Sales Associate Interview

Video Transcript

Interviewer: Please describe your job title and primary duties.

Walmart Sales Associate: Okay so, while working there, I was expected to basically go through aisles, clean up the floor and just make sure that the work environment was looking safe. I was a seasonal staff, so I basically did that.

Interviewer: How would you describe the application and interview process?

Walmart Sales Associate: So, first I had to hand in application, which they got back to me about two weeks after. And then I had my first interview, which was basically with, I guess, the hiring manager. And then I went back for a second interview who was with my department manager and I believe that there was a third one as well.

Interviewer: What questions did the interviewer ask during the job interview?

Walmart Sales Associate: Well they basically asked me why I wanted to work there, what position I was looking for. Questions along how reliable I would be as a candidate.

Interviewer: What other advice would you give to a job seeker looking to gain employment?

Walmart Sales Associate: Well, before going to Walmart, make sure that you pretty much look around the company, know the premises. It’s all about safety, it’s all about working and not really being in a strict environment, but being somewhere where you can feel comfortable with your coworkers and your managers. They really have an open relationship with them and yeah, just be confident in yourself, definitely.

Walmart Customer Service Specialist Interview

Video Transcript

Walmart Customer Service Specialist:
Please describe your job title and primary duties.

Walmart Customer Service Specialist:
My job title was a customer service specialist. And what I did, I worked at the photo lab where I developed photos and also customized photos for the customers I dealt with.

Walmart Customer Service Specialist:
How would you describe the application and interview process?

Walmart Customer Service Specialist:
The hiring process was pretty easy in regards to how I applied. I went online, applied, dropped my resume after editing it. And then I’d say in two weeks span, I got a call back. And I came to the interview, reference in hand and everything. And I would say by the next following week after my interview, I was called in for orientation for Walmart. So hiring process wasn’t too difficult. But then again, I was hired around a very busy time of the year for Walmart.

Walmart Customer Service Specialist:
What questions did the interviewer ask during the job interview?

Walmart Customer Service Specialist:
Oh, yeah. They were asking me of my past experiences with customer service and sales because technically, they didn’t inform me that I’d be working in the photo lab until after I had actually did all my interviewing and went through all my references. So I was just under the impression I was going to be hired as a customer service specialist as is, right? But they never told me what department. So they would ask me about my previous skills and what I’ve done in the past and stuff like that to help out my situation of obtaining the job.

Walmart Customer Service Specialist:
What other advice would you give to a job seeker looking to gain employment?

Walmart Customer Service Specialist:
Stay focused in what you’re doing, and be sure that you’re actually having a clear description on a job that they offer you because seasonal employment is not a full part-time job. At any given time, they could let you go because based on contract. So just having that clear understanding that you are under contract that could be expired at any given time should give you the notion that you have no job security, that you should actually, on the side, try to pursue or look forward to looking for another job, or trying to appease to the person that hired you, so that they can make a conversion to this contract to an actual full part-time employment status.

More video interviews with former Walmart employees

Listen for tips!

More Walmart employee videos from US stores.

Possible Interview Questions and Answers

Q: How have your previous work experiences prepared you for the job?
A: Yes. I feel as though my experiences working in the retail industry have prepared me for the position.

Q: If you witnessed a coworker stealing, how would you handle the situation?
A: I would try to talk the person out of it. If I couldn’t do that, I would tell a manager and follow proper procedure for handling a situation like that.

Q: Do you work well with the general public?
A: I’ve worked with customers for most of my life, so working with the public is almost like a second nature.

Learn How to Answer Interview Questions

Interview Tips

How to Dress
Typical dress of Walmart employees includes company-issued polo shirts and slacks. Applicants should arrive at Walmart job interviews dressed in professional attire.

What To Wear
Solid-colored polo shirts without commercial emblems or logos and khaki pants serve as acceptable clothing to wear to Walmart interviews. For women, button-down shirts or professional blouses and dress pants or skirts more than suffice. Managerial candidates may want to dress more on the formal side to demonstrate a professional attitude toward the position; however, applicants should avoid overly formal attire.