Job Interview Experience
How to prep for an interview with Tim Hortons. Read more.
Hiring Process
After completing and submitting the appropriate paperwork for employment consideration, Tim Hortons applicants typically hear back from a hiring manager to schedule a job interview within a couple of days. Candidates generally encounter a single interview session during the Tim Hortons hiring process.
Q&A with Supervisor
Entry-level job seekers typically interview with a supervisor or acting store manager in one-on-one question-and-answer sessions.
Second Interview Expectations
Most job seekers participate in a single interview during the Tim Hortons hiring process, although additional job interviews may prove necessary for managerial candidates. Tim Hortons applicants typically receive formal invitations to second interviews at the end of the initial interview.
For manager jobs
Potential workers vying for careers as supervisors and managers must often meet with existing managers and then interview with general or area managers.
Time in between interviews
Depending on volume of applicants, some prospective managers may wait as long as a week to receive a second interview.
Video interview with a Tim Hortons employee
Video Transcript
Interviewer:
Please describe your job title and primary duties?
Tim Hortons Cashier:
So I was a cashier there and I would serve the customers coming in. I was responsible for cleaning, preparing food, baking, and I would also help out the manager.
Interviewer:
How would you describe the application and interview process?
Tim Hortons Cashier:
It was a group meeting interview. So there was about four of us in the interview and they’d just ask basic questions about our previous job experience and certain applications that would be applied on the job if we were to be hired.
Interviewer:
What questions did the interviewer ask during the job interview?
Tim Hortons Cashier:
They asked about the hours you’re available to work, things like if there was an upset customer that came in, how would you deal with that? Your job experience, what you want to get out of the job and things like what do you feel the traits that you’re required to be a good performer at the job?
Interviewer:
What set you apart from other candidates?
Tim Hortons Cashier:
I’m very prompt at timing. I was available when they needed, so it was weekend hours and I was available those hours. I was looking for more of a part-time position so I would say more of my availability compared to the others is why I got hired.
Interviewer:
What other advice would you give to a job seeker looking to gain employment?
Tim Hortons Cashier:
Just kind of you have to have really good customer skills, customer relation skills. You have to be diverse so always treating the customer with care and you have to work really quickly. So always be aware of your timing.
Possible Interview Questions and Answers
Q: Do you have any long-term career goals working for Tim Hortons?
A: I’m using the job as a way to gain professional work experience, but my career goals exist in another industry.
Related: What Are Your Goals for the Furture?
Q: How would you feel about working at multiple locations?
A: I wouldn’t mind if there was travel or gas compensation.
Q: Why do you want to work here?
A: I would like to build my resume with a prominent company.
How to answer interview questions.
Interview Tips
How To Dress
Tim Hortons expects employees to maintain presentable appearances. Job seekers should demonstrate a willingness to adhere to company codes of conduct by wearing business-casual or professional attire to job interviews.
What To Wear
Avoid wearing jeans or cotton t-shirts. Arrive dressed in polo shirts or dress shirts and slacks for men or professional dresses or conservative tops and dress pants or appropriate-length skirts for women.
Tim Hortons Crew Member
Video Transcript
Interviewer:
Please describe your job title and primary duties.
Tim Hortons Crew Member:
I was basically doing everything, sandwiches. I usually do delivery now, where the boxes come in and I have to stack them. And I basically did everything from cashier to serving to sandwich station` to delivery.
Interviewer:
What was the work environment like?
Tim Hortons Crew Member:
It’s pretty fast paced, because you have to serve and you have to have the whole store clean and stocked up to serve.
Interviewer:
How would you describe the application and interview process?
Tim Hortons Crew Member:
Me, I gave my application online, and then I got a call for an interview. And when I went into the interview I dressed up with a dress shirt and everything, and then I went in and I was interviewed by the owner of the Tim Horton’s. And I was in a group interview with two other people, and they asked questions like, “What’s a double-double?” and why I want to work there. And I mostly talked about hospitality, because that’s what they were looking for.
