Sport Chek Interview

Job Interview Experience

Have an interview with Sport Chek? Here is what you can expect.

Hiring Process

The Sport Chek hiring process often varies by location. Many applicants report as many as three job interviews before hire.

Lots of Interviews
Sport Chek uses multiple rounds of interviews to gauge honesty, persistence, and levels of commitment in candidates for the positions desired. The first job interview generally features a one-on-one session with a supervisor, while second, third, and fourth interviews often include face-to-face meetings with managers and general managers, depending on position desired.

Phone Interview
After submitting the required hiring forms, which often include lengthy questionnaires, applicants receive phone calls from Sport Chek staff to schedule job interviews. Sport Chek hiring managers may conduct phone interviews during the initial contact phase.

Expect More Than One Call
Multiple phone interviews with different hiring personnel may prove necessary. Prospective associates who perform successfully during the phone interview phase generally receive an invitation to participate in formal, one-on-one sessions with Sport Chek staff.

Interview Duration
The average Sport Chek interview lasts between 20 and 30 minutes. Most job candidates cite participating in at least two interviews.

During each interview, Sport Chek managers gauge responses to questions regarding employment history, job skills, personality, professional motives, and the position desired. Most interview questions revolve around sports, sporting equipment, and customer service.

Questions for Manager Positions
Managers may respond to interview questions regarding various aspects of time management, discipline, and ability to effectively delegate work. Sport Chek managers may encounter three to four job interviews during the hiring process.

Second Interview Expectations
Sport Chek uses the initial interview to get a feel for candidate personalities and corresponding fit with the company. Based on performance in the first interview, Sport Chek invites potential new-hires who exude enthusiasm and genuine desire for the job back for subsequent interviews.

More In-Depth Questioning
Applicants should expect to respond to questions similar to ones asked during the first round of interviews, although a majority of interview questions encountered in later stages of the hiring process often touch on personal experiences from previous jobs. Some questions may even repeat from the initial phone interviews.

When Do You Hear Back?
Once an applicant completes all stages of the interview process, the prospective worker typically hears back about the position within a few days by either phone or email. Some candidates receive job offers on the spot.

Video interview with a Sport Chek employee:

Video Transcript

Interviewer:
Please describe your job title and primary duties.

Sport Check Sales Associate:
Okay. I was a sales associate, part-time sales associate for two years. And pretty much what my job role was, was to get the customer at the door, engage them with the greeting and help them out however they needed and pretty much at the end of the day to upsell. So help them out with customer service as well as try to show them different arrays of shoes and get them to get the most expensive one, pretty much.

Interviewer:
How would you describe the application and interview process?

Sport Check Sales Associate:
There was an online application process and I also went in store to hand in the resume. So after speaking to the manager, got called in for an interview, did the job interview. And then little while later I got called back and then I had to now fill out the full application form again and pretty much start. Then we began the training process. I believe it was three days of training at the time, where I would shadow and go around and I’m taught how to do everything.

Interviewer:
What questions did the interviewer ask during the job interview?

Sport Check Sales Associate:
Previous job history, if I have any history in customer service, and then they also ask scenario based questions, just like in the interview as well. If a customer, or if I had this situation, how would I handle it? And also why I was interested in working in this position, what my availability would be. And I believe that was most of it, yeah.

Interviewer:
What set you apart from other candidates?

Sport Check Sales Associate:
I think it’s basically how you’re able to relate to the customer service part of it, because it is a customer service position, a sales associate. So if you’re really good with communication skills, if you’re really good at dealing with conflict or addressing customers and helping them out, I think that’s really what they were looking for. Not just job history, because at the time I actually, that was my first job and I didn’t have any experience. So it was more of how I am in front of them during the whole interview process. And on the application, it was really how I answered the questions on how I would act in certain situations and about my character, I think.

Interviewer:
What other advice would you give to a job seeker looking to gain employment?

Sport Check Sales Associate:
I would say really stress on customer service and how you are as a person. So you have to have a very personable character, especially if you’re going to be in the front of the store, you’re working as a sales associate. You want to be able to show them that I can interact with people properly. I can be professional and be helpful and know your limits in terms of what the rules are and how to follow it, but also how to address certain issues that come across. So yeah, I think that’s the most important thing.

Possible Interview Questions and Answers

Q: Why do you feel it is important to stay active?
A: Staying active builds positive character traits and mental strategies – you feel better about yourself and you’re able to perform better in all aspects of life.

Q: What are your long-term career goals?
A: Eventually, I would like to coach men’s track at a university. I’m in school now, and I think this job will help keep me on that path.

Q: Describe a time when you encountered a problem and how you worked to solve it.
A: One time, during a race, my shoe came untied and slipped off my foot before I could do anything about it. I went back and picked up my shoe but continued running without putting it back on. I was able to finish close to my goal and stayed ahead of the next-closest person.

Interview Questions & Answers

Interview Tips

How To Dress
As a reputable, Canadian sporting goods retailer, applicants should wear professional attire to all Sport Chek job interviews, regardless of position desired.

What To Wear
Button-down shirts and ties, slacks, and well-kempt appearances serve appropriate for men, while women should wear nice dresses or conservative, formal blouses with slacks or skirts of appropriate length. Polo shirts and dress pants may also prove suitable for men during Sport Chek interviews.

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