Shoppers Drug Mart Interview

Job Interview Experience

Interview prep for Shoppers Drug Mart. Read on.

Hiring Process

Shoppers Drug Mart uses a standard interview process to hire workers for available entry-level jobs, store management positions, and pharmacy careers. Hiring managers typically contact selected candidates to schedule onsite interviews within days or weeks of receiving completed job applications.

What Happens at the Interview?
At the interview, entry-level applicants usually meet briefly with store managers in one-on-one and answer questions generally focused on previous work experiences, strengths and weaknesses, and schedule availability.

Manager / Pharmacist Interviews
Depending on the desired job title with Shoppers Drug Mart, interviews for store management and pharmacy positions often directly involve the franchise owner and tend to feature lengthier discussions detailing the daily responsibilities and notable accomplishments in prior jobs.

The Shoppers Drug Mart interview process typically favors candidates with strong customer service skills and the abilities to fulfill all essential requirements listed in the job description.

It helps to be able to commit to flexible work schedules with possible evening, weekend, and holiday shifts.

How to Behave
For additional hiring consideration, applicants should observe established protocol by arriving to job interviews 10 minutes early, greeting interviewers with firm handshakes, maintaining enthusiasm and eye contact throughout each meeting.

Bring Your Own Questions
Also, prepare questions regarding the position and to ask at the end of the interview.

Second Interview Expectations
While Shoppers Drug Mart frequently hires entry-level job seekers after a single interview, applicants pursuing more advanced managerial or pharmaceutical careers often encounter multiple rounds of interviews.

The leading Canadian pharmacy chain operates stores as franchises, and Shoppers Drug Mart associate-owners regularly preside over second interview proceedings.

More Intensive Interview
Questions during subsequent stages of the interview process usually explore career aspirations and employment histories more thoroughly and often require candidates to cite specific achievements and skills to demonstrate a track record of professional success. As such, second interviews at Shoppers Drug Mart typically last longer and prove more intensive than previous job interview sessions.

Video interview with a Shoppers Drug Mart employee

Video Transcript

Please describe your job title and primary duties.

Shoppers Drug Mart Supervisor:
Front store supervisor, doing deposits for the store and counting tills, auditing, helping manage the store, sending cashiers on breaks, that kind of thing.

What was the work environment like?

Shoppers Drug Mart Supervisor:
It was good, repetitive later shifts. So you’re either doing a morning shift or a 4:00 to 12:00 since most of the stores are open until midnight.

How would you describe the application and interview process?

Shoppers Drug Mart Supervisor:
It was fast. So you go in, you fill out an application form with your resume. They should contact you if they’re hiring. If not, then of course like most companies, they have your application on file.

What questions did the interviewer ask during the job interview?

Shoppers Drug Mart Supervisor:
Scenario questions like what would you do if a customer presented you with a question and you tried to help them, what would you do? Kind of thing. Yeah.

What other advice would you give to a job seeker looking to gain employment?

Shoppers Drug Mart Supervisor:
It’s a good starter job. You can start as a cashier. That’s how I started. And then I became a supervisor leader, but growth in that department is easier. But from supervisor to a front store manager, there’s not much leeway in terms of that.

Possible Interview Questions and Answers

Q: What are your strengths and weaknesses?
A: My greatest weakness is that I’m probably too friendly and talk a lot, but I feel as though that would make me a strong candidate for the cashier job I’m applying for. My strengths are that I’m very personable and motivated. I stay on task and enjoy meeting people, as well.

Q: Describe a time when you went out of your way to help someone.
A: I regularly pick up trash off the ground if I see it lying on the sidewalk or on the streets. I know it doesn’t help just one person, but I like to look at the bigger picture.

Q: How would you deal with a difficult customer or coworker?
A: I would talk to them to try to understand the issues between us. I’ve never really had any problems like that, because I like to keep open lines of communication and head off any issues before they occur.

How to Answer Interview Questions

Interview Tips

How to Dress
Despite possessing limited work experience, entry-level applicants should strive for professionalism by selecting suitable attire to wear at the interview.

What to Wear
Business-casual apparel, such as dress pants or skirts with tasteful blouses for females and khakis or dress pants with button-down shirts for males, indicates competence and maturity and remains ideal for most job interviews in retail settings, as is the case with Shoppers Drug Mart. Experienced candidates interviewing for store management jobs or pharmacy positions may want to dress more formally to appear suitably professional and gain increased chances for employment at Shoppers Drug Mart.