Royal Bank of Canada Application

Online Job Application for Royal Bank of Canada Jobs

The Royal Bank of Canada, or RBC, stands as the largest financial institution in Canada. The financial company operates over 1,200 banking locations throughout Canada and the rest of the world and employs around 80,000 workers. RBC offers bank services, such as transactions, statements, deposits, bill payments, transfers, and financial loans, to name a few. The company provides five primary business segments: personal and commercial banking, wealth management, insurance, investor and treasury services, and capital markets.

Royal Bank of Canada Job Opportunities

Entry-Level and Management Positions

New job applicants seeking employment in the banking industry should consider a career with RBC. The bank offers many entry-level jobs and managerial careers for qualified workers. Many of the positions available with Royal Bank of Canada involve customer service, management, information technology, marketing, human resources, and finance/accounting. Job hunters may visit the RBC website to create a profile and begin the application process for hiring consideration.

Basic requirements

RBC offers many employment opportunities for job seekers in the banking and finance industry. Prospective applicants must meet the required age limit of 18 years old to be considered for work with the Royal Bank of Canada. The banking firm provides exceptional and competitive pay scales as well as health and wellness benefits.

Job Titles and Salary Info for Royal Bank of Canada

Workers should consider the following banking positions with RBC:

Central Teller

The role of the central teller involves a fast-paced work environment and exhibiting an outgoing personality. Potential candidates for Royal Bank of Canada teller jobs must maintain strong organizational skills, financial industry background, great written and verbal communication skills, and strong computer skills. The main responsibilities for an RBC teller include:

• Dealing with business deposits.
• Withdrawals.
• Bill payments.
• Night deposits.
• Orders.
• Shipments.
• Foreign currency exchanges.
• Answering calls.
• Resolving business account inquiries.
• Balancing cash daily.
• The beginning salary rates for teller positions start around $20,000 a year and may increase up to $40,000 per year with experience.

Customer Service Representative

Opportunities in RBC call centers stand abundant and provide clients with many banking options by telephone or email. Applicants must possess a high school diploma or equivalent, at least one year working in a contact center, strong written and communication skills, attention to detail, and the ability to work a flexible schedule. In the customer service representative position, Royal Bank of Canada employees:

• Provide financial services for customers.
• Recommend bank products and services.
• Resolve problems.
• Adhere to company policies and procedures.
• Starting hourly wages for RBC customer service jobs stand around $12.00 an hour and may raise to $16.00 per hour over time.

Branch Associate

Applicants with Royal Bank of Canada must usually possess basic computer skills, two years of general office and customer service experience, and knowledge of investments, banking, securities, and mortgages. Post-high school education or certified training in the field typically aid applicants in finding employment with RBC. Minimum qualifications include basic math skills, good written and verbal communication skills, and the ability to work in a fast-paced, deadline-based environment and work well with colleagues. Branch associate responsibilities include:

• Answering telephones.
• Coordinating mailings.
• Providing administrative support.
• Recording checks, securities, and coupons from clients.
• New branch associates with Royal Bank of Canada often earn salary options of $30,000 to $35,000 a year.

Branch Manager

RBC branch managers provide leadership and direction for other branch members and strive for the achievement of team sales and overall success for the bank. Applicants seeking managerial opportunities must possess:

• No less than two years of licensed mutual fund sales.
• Experience in management and business or personal banking.
• Ability to pass a written mutual fund branch management exam.
• Strong leadership and presentation skills.
• Be able to build trusted relationships.
• University degree in commerce, business administration, or a related field.
• Pay begins around $60,000 per year and increases based on experience and time spend with RBC.

Royal Bank of Canada Job Benefits

Qualified employees at RBC stand to gain a number of health and wellness benefits upon the completion of the hiring process. Royal Bank of Canada offers competitive pay scales and rewards workers through performance incentives and other reward programs. Additionally, the bank provides flex-time arrangements, such as reduced hours, job sharing, modified work weeks, working from home, and satellite offices. RBC works with bank associates to promote growth within the company by providing e-learning, webcast, and satellite broadcast capabilities and classroom training.

Insurance & Savings Packages

Workers may qualify for two components in terms of job perks with Royal Bank of Canada: paid benefits and optional benefits. Bank employees may also decide how much coverage to choose. RBC provides associates with health-related work benefits, which include medical, prescription drug, dental, life, and accident insurance options, and short-term and long-term income protection. Eligible workers and dependents enjoy access to employee care programs, which provide 24-hour access to information and confidential counseling on work and life issues.

More About Royal Bank of Canada

History

Founded in 1864 under the name, The Merchants Bank, Royal Bank of Canada originally focused on the bankrolling of fishing and timber along with retail goods and merchandise from Europe. In 1881, the banking firm began international expansion into the Caribbean. Royal Bank of Canada adopted its current namesake in 1901. Today, RBC maintains a strong presence throughout the world providing financial services and advice to clients by utilizing the latest banking equipment and technology.

More About Royal Bank of Canada

RBC provides financial services for individuals, small businesses, and large corporations alike. The banking company operates with the latest banking technology and equipment helping customers reach financial goals. Royal Bank of Canada also operates an e-commerce site, which allows customers to check account balances, schedule and make payments, and review account history.

Financial

Royal Bank of Canada exists as a publicly-traded company. The banking firm lists on the TSX, the NYSE, and the SIX as RY. Company headquarters for RBC reside in Montreal, Quebec, Canada. Royal Bank of Canada posts annual revenue of over $27 billion and net income of about $4.5 billion.

Minimum age to work at Royal Bank of Canada: 18

Official Site: www.rbc.com/careers/working.html

Video Transcript

Interviewer:
Please describe your job title and primary duties.

Royal Bank of Canada Call Centre Associate:
So basically I worked in a call center. I dealt with people that had missing cards and questions about their accounts. So their savings account and stuff like that. And basically what we do is we work on a computer, so you have to be really good at using computers and stuff. You have a headset in and you basically look at the different… Say somebody calls. You would either refer them to an associate if you can’t deal with it yourself, or you would deal with it yourself, pertaining on what the resources you have that are available. But what’s it called? If you can’t deal with it, there’s always a solution. So that’s what we really value at RBC and stuff like that.

Interviewer:
How would you describe the application and interview process?

Royal Bank of Canada Call Centre Associate:
The hiring process is different than all the other hiring processes at your basic retail stores. There’s actually three processes. So first you would apply online. First, you would have to make an account for RBC online, you would apply online. Then they email you back and then after you have to do a bunch of tests and the test is 30 minutes. So it’s basically putting you in scenarios that you would face on a regular basis on the job. And then based off of how good you answer those questions, they’d call you in for another interview where you speak to them face to face.

Interviewer:
What questions did the interviewer ask during the job interview?

Royal Bank of Canada Call Centre Associate:
It’s kind of the same thing on the computer. They’ll give you a scenario. So they’ll be like so-and-so calls you with this problem and then what would you do? Or something like that. It’s kind of hard for me to put it into words, but they give you scenarios and based off of what you would do, that’s where they’ll make the judgment if you’d be a good candidate for the job.

Interviewer:
What set you apart from other candidates?

Royal Bank of Canada Call Centre Associate:
First and foremost I think that because I’ve had so much experience working with different customers and different people, because I worked current jobs that involve me working with so many different people. People who were angry, people who were happy, I kind of had that experience working with different types of people and that’s what set me apart from other applicants.

Interviewer:
What other advice would you give to a job seeker looking to gain employment?

Royal Bank of Canada Call Centre Associate:
The best advice I can give to you is make sure that your resume is professional. Make sure that you have no criminal history and make sure that you have a solid referral, most likely somebody that works for RBC or that somebody that worked in a bank before.