Online Job Application for Pizza Nova Jobs
Predominantly located throughout the Greater Toronto area, Pizza Nova features some of the freshest ingredients in the Canadian pizza chain industry. Pizza Nova oversees roughly 120 full-service locations in major urban centers, like Toronto and Mississauga, and suburban neighborhoods such as Richmond Hill and Whitby. Major Canadian competitors include 241 Pizza, Domino’s, and Pizza Hut. Corporate headquarters for Pizza Nova reside in the Greater Toronto Area’s eastern district of Scarborough.
Pizza Nova Job Opportunities
Entry-Level Positions
The Pizza Nova workforce includes approximately 1,300 entry-level employees and professional associates. Despite the number, Pizza Nova frequently hires new team members to staff recently opened franchise locations. Pizza Nova features great positions in the pizza industry for first-time job seekers and experienced applicants alike.
Basic requirements
Careers with Pizza Nova predominantly exist in restaurant operations, where customer service and satisfaction matter most. Each job features a unique set of duties, responsibilities, and requirements. To qualify for work, applicants must first undergo the Pizza Nova employment process. Prospective associates may apply online through the Pizza Nova website. Avoiding the traditional job application, Pizza Nova prefers that candidates submit a personal resume with the company. Applicants must include contact information, education, employment history, and character references.
Pizza Nova Job Titles and Salary Information
A Pizza Nova resume should cater to such pizza shop jobs as:
Counter Staff
Counter staff members with Pizza Nova mainly communicate with customers every day. Counter workers mainly take pick-up and delivery orders over the phone. Counter staff members must learn about:
- Cash register systems.
- Taking and ringing up orders.
- Menu items.
- Properly taking down orders.
- Pay scales for Pizza Nova counter staff members rest around $9.00 or $10.00 an hour.
Pizza Maker
As the name implies, pizza makers with Pizza Nova help create all the menu items, from pizzas to pasta to chicken wings. Pizza makers mainly work in the kitchen area of Pizza Nova, utilizing ovens, grills, and other culinary supplies. Successful pizza makers with Pizza Nova have the following job duties:
- Occasionally taking orders.
- Cooking any orders that come in.
- $10.00 to $11.00 per hour make up the average wage for Pizza Nova pizza makers.
Delivery Driver
Drivers with Pizza Nova spend hours at a time out on the road making deliveries around the community. To get a job as a delivery driver you will need:
- reliable transportation.
- clean driving record.
- Respectable mental math skills.
- Delivery drivers with Pizza Nova typically earn between $8.00 to $9.00 an hour, with the possibility to accept tips or gratuities.
Store Manager
Many managers with Pizza Nova also act as franchise owners. Responsibilities for managers mainly include:
- Delegating employee duties and tasks.
- Maintain good relationships with team members.
- Interviewing applicants.
- Train new workers.
- Budgeting.
- Payroll.
- Salaries for managers depend on experience and the amount of traffic the Pizza Nova location receives.
Benefits of Working at Pizza Nova
Employee benefits with Pizza Nova vary greatly depending on location and ownership. Since most establishments operate under franchise ownership, the owner/operator makes decisions concerning applicable work benefits. The interview and hiring processes will shed more light on Pizza Nova job benefits. Each Pizza Nova team member may access flexible scheduling, especially for students and part-time workers. Many full-time associates work more preset shifts. The majority of Pizza Nova locations offer paid vacation time, which usually increases after each year of service.
Insurance & Savings Packages
Both part-time workers and full-time Pizza Nova employees may enjoy financial perks and possibly medical benefits. Eligible pizza shop employees may access company savings plans and 401(k) retirement programs. Medical insurance sponsored by Pizza Nova corporate headquarters includes vision, dental, and general health coverage.
More About Pizza Nova
History
The first Pizza Nova restaurant opened on Kennedy Road in Scarborough, ON, Canada, in 1963. The original location still continues to operate daily. After 50 years of service, Pizza Nova now manages over 120 locations. Integrating franchise operations into the company business model helped Pizza Nova grow. Pizza Nova aims to deliver quality pizza, pasta, and salads in a fast, friendly manner.
How Does Pizza Nova Work?
Pizza Nova features dozens of specialty pizzas made with fresh mozzarella and tomato sauce. Patrons may even build custom pizzas with a choice of dough, sauces, and traditional and unique pizza toppings. For customers looking for an alternative to pizzas, Pizza Nova offers chicken wings, lasagna, garlic bread, ciabatta sandwiches, and even pork barbecue ribs. Pizza Nova restaurants offer delivery and take-out services, with some locations boasting dining rooms, as well.
Menu
Some of the most popular specialty pizzas on the Pizza Nova menu include the Meat Supreme, Cheddar Supreme, Hawaiian, Deluxe, and Greek Bruschetta. To edge out the competition, Pizza Nova serves focaccia barese, pizza made with oven-baked Italian bread, olive oil, roasted black olives, and Pachino-style tomatoes. Italian-style ciabatta sandwiches offered by Pizza Nova include the grilled chicken Caesar, veal and chicken, meatball, and porchetta. Additional Italian favorites with Pizza Nova include Panzerotti, chicken pollini, and even lasagna. All chicken wing appetizers with Pizza Nova include sauces like BBQ, mild, hot, honey garlic, and homemade roasted Italian rub.
Financial
Most Pizza Nova locations operate as franchisee-owned restaurants. The company claims to serve close to 4 million pizzas annually. Pizza Nova’s service and food quality helped earn the company several fast food industry awards, such as the Food & Hospitality Award for Outstanding Community Efforts and Canadian Franchise Association (CFA) recognition.
Minimum age to work at Pizza Nova: 14
Official Site: www.pizzanova.com/about/careers.html
Video Transcript
Interviewer:
Please describe your job title and primary duties.
Pizza Nova Customer Service Representative:
Okay. So I was a customer service representative. I took orders for pizza.
Interviewer:
How would you describe the application and interview process?
Pizza Nova Customer Service Representative:
I had a regular… It was like a regular interview. I remember we had to spell some words and stuff just to make sure our spelling is okay. But basic interview questions.
Interviewer:
What set you apart from other candidates?
Pizza Nova Customer Service Representative:
I was confident in my interview, even though it was the first interview I’ve ever had. I was pretty confident. So I think that’s what sold me.
Interviewer:
What other advice would you give to a job seeker looking to gain employment?
Pizza Nova Customer Service Representative:
Be on time. And you have to be a people person, so… and have patience, too, because there’s a lot of angry customers all the time calling. So, I’d say to work on their patience.
Video Transcript
Interviewer:
Please describe your job title and primary duties.
Pizza Nova Operator & Customer Service Representative:
At Pizza Nova, I started out as just an operator and then eventually I was promoted to customer service representative. As an operator, you’re just taking the orders and sending them through. Customer service, you’re dealing with all the customer complaints while helping the operators and monitoring the operators. Also, dealing with any issues with the store and I guess, kind of being that liaison between the store and the customers, dealing with the drivers. That’s basically it.
Interviewer:
What was the work environment like?
Pizza Nova Operator & Customer Service Representative:
That was call center based. It was taking care of all the operations that are kind of behind the scenes. Again, it is very teamwork based in terms of working with the other customer service staff, but there is sort of a division of labor between the managers and the call center directors and then the customer service representatives and then the operators.
So in that sense, there was a certain type of seniority and I guess, authoritative stance that we had to take in terms of handling the operators because you are in charge and whatnot. I guess in that sense, it was a bit isolated.
Interviewer:
How would you describe the application and interview process?
Pizza Nova Operator & Customer Service Representative:
For the application, what they had was they would just have certain days where they would kind of have an open house. So everyone that wanted to apply, they would specify if they’re hiring for customer service reps or at-home operators or in-house operators. And then everyone would just come in with their resume. I guess you would just sign your name on a list, and everyone would get interviewed on the spot.
When they call your name, it’s about a five to 10 minute interview. They ask you certain questions, mostly just learning about yourself, like can you work in a teamwork based environment, how do you feel about such and such duties? And then they would make you do a spelling test. Initially, I was hired for an operator, so I participated in the five minute interview. Then I did the spelling test. And then they would let you know when they’re calling the people back. And luckily I got called back and then I just got offered the chance to move up to customer service representative.
Interviewer:
What other advice would you give to a job seeker looking to gain employment?
Pizza Nova Operator & Customer Service Representative:
It’s all about customer service. Whatever goes on inside of the call center, I guess, that’s separate from that. They would train you on how to handle yourself within the call center. But initially what they’re looking for is your ability to work in customer service. So I guess always being able to put the customer first, tending to customer needs.
I guess definitely you would have to have some communication skills because you’re constantly on the phone and you definitely have to be patient as well because customers aren’t always the friendliest people. That’s basically it.
