The Body Shop Application

Online Job Application for The Body Shop Jobs

A pioneer in the cosmetics industry, The Body Shop oversees 3,000 retail outlets in over 60 countries across the world. Prospective employees should apply online in order to receive hiring consideration for available jobs.


The Body Shop Opportunities

Full-Time & Part-Time

With flexible schedules featuring part-time hours, customer consultant positions available at The Body Shop stores offer work/life balance ideal for students and other associates involved in activities outside of the job. Candidates possessing prior retail experience and seeking full-time employment may want to take advantage of team lead, assistant manager, or shop manager career opportunities.

Basic requirements

Customer consultant jobs prove suitable for entry-level applicants, as the position simply requires courteous mannerisms, professionalism, and compliance with the minimum hiring age of 18. Job seekers with general knowledge of beauty products and personable qualities conducive to interacting with shoppers should apply to work as customer consultants. Like customer consultants, team leads and managers must adhere to an age minimum of 18 years in order to work at The Body Shop. The leadership positions also demand proven track records of excellence in customer service and extensive knowledge of retail operations. Each level of management features vital responsibilities increasing in scope to reflect the authority of the job title.

The Body Shop Positions and Salary Information

Completing the online application form represents the first step towards landing jobs in Canada such as:

Customer Consultant

EThe Body Shop often hires applicants with prior customer service experience over other, less experienced candidates. Entry-level customer consultants support the fulfillment of store sales goals by:

  • Handling transactions efficiently at the cash register.
  • Assisting shoppers effectively and professionally.
  • Processing purchases and returns.
  • Collecting payments.
  • Cleaning and organizing the sales floor.
  • Stocking merchandise.
  • Using knowledge of cosmetics to answer customer questions.
  • Recommending products.
  • Promoting special items.
  • Customer consultants earn hourly wages, with pay rates typically resting between $10.00 CAD and $11.00 CAD per hour.

Team Lead

Team leads work full-time and assume all managerial responsibilities in the absence of assistant and shop managers. Applicants must possess at least one year of retail management experience. Other job duties include:

  • Training and supervising entry-level associates.
  • Maintaining the visual appeals of store sales floors.
  • Collaborating with management to improve store performance.
  • Working alongside customer consultants.
  • Hourly pay rates for team lead jobs generally hover around $11.00 CAD or $12.00 CAD.

Management

Available to job seekers with multiple years of management experience in retail settings, assistant manager and shop manager positions require comprehensive knowledge of all operational aspects of the store. Prospective managers should understand and embody the values of the company as well as possess a thorough knowledge of cosmetics and beautifying procedures. Managers take on various responsibilities, including:

  • Sales,
  • Visual merchandising.
  • Inventory management.
  • Employee recruitment and development.
  • Customer service.
  • Setting financial targets.
  • Evaluating worker performance.
  • Hiring new employees.
  • Keeping store inventories fully stocked.
  • Scheduling.
  • Bookkeeping.
  • Conflict resolution.
  • Depending on the job title, the average manager enjoys an annual salary ranging from about $35,000 CAD to $60,000 CAD or more.

Benefits of Working at The Body Shop

Employment at The Body Shop comes with several job benefits. For new hires, the cosmetics retailer offers integration programs tailored to the personal needs of each new employee. Called FIT, the personalized training programs incorporate a combination of seminars, meetings, and on-the-job learning to equip workers with the tools necessary to succeed with the company.

Insurance & Savings Packages
The Body Shop jobs provide hourly pay scales or annual salary options commensurate with mandated provincial wages and retail industry standards. Each associate also immediately qualifies for certain employment benefits, such as exciting and rewarding store environments, chances for global career advancement, and the opportunity to work with unique and innovative product lines. Other employee benefits for eligible associates often include paid vacation, volunteering days, pension plans, and annual allowances to spend on personal development and wellbeing.

More About The Body Shop

History

The Body Shop began in England in 1976. Four years after its inception, the cosmetics company opened storefronts in Canada. The international retailer continued to open stores in new markets throughout the 1980s and 1990s, with a major increase in world exposure taking place after industry giant L’Oreal purchased the chain in 2006.

How Does The Body Shop Work?

Operating in Canada since 1980, the chain of cosmetics stores maintains a widespread presence throughout the country. The nationwide range of the beauty brand creates frequent employment opportunities for Canadian job seekers, as the cosmetics retailer must continuously hire associates to stock stores, assist customers, and sell products.

Products and Services

The beauty products retailer focuses on making cosmetics from quality raw ingredients sourced from artisan farmers throughout the world. With an emphasis on ethical business practices, the company never tests products on animals and only sells completely vegetarian cosmetics. Supporting community trade, defending human rights, refraining from animal testing, activating self-esteem, and protecting the planet serve as the five core values of the cosmetics retailer.

Financial

A member of the L’Oreal corporate umbrella, The Body Shop contributes to total revenues reaching in excess of €22 billion for the international parent company. Operations hinge on fair-trade agreements with suppliers, which bolster global relations with supply companies in potential markets. Company headquarters reside in Littlehampton, England, UK.

Minimum age to work at The Body Shop: 18

Official Site: http://www.thebodyshopcareers.com/us/us/

Watch video of a Pizza Hut employee discussing their job

Video Transcript

Interviewer:
Please describe your job title and primary duties.

The Body Shop Customer Service Representative:
My basic duties, my title was customer service representative and… yeah, customer service representative. What I had to do was just basically sell the products, make sure that I was able to put it on the customers, tell them why they need this product, and just be as friendly and open as possible to them and make them and sell. They were all about the selling. Try to upsell.

Interviewer:
How would you describe the application and interview process?

The Body Shop Customer Service Representative:
The interview process was three folds. First, I got a phone interview asking if I’ve done any work like this before. The second process was I came in. I actually spoke to someone face on inside the store. That’s always nerve-wracking because it’s just like… the questions they ask as well. Why do we have to choose you? Are you personable? Can you talk to the customers? What if the customers are rude to you? You know what I mean? Can you be around products like this every day? At the time, I’ve never worked in a place like that, where it was like so much selling. My third step was actually a group interview to see how I reacted and how I acted in front of other people, how I was in a group setting. That one I nailed because I love to be around people. As long as I can be myself, the last one was really easy.

Interviewer:
What questions did the interviewer ask during the job interview?

The Body Shop Customer Service Representative:
When I first went in, she was asking me, “Well, I’m a customer, try to sell me this paper.” I tend to well think for myself that I’m funny. I’m just like, “You really need this paper in your life. Without this paper…” I think my personality… What I’ve found over the years with especially a sales job is that you just have to be yourself because you’re the one that’s going to sell the product. You can’t be fake. People attract to people who are real and people who are honest. You just smile and have fun with it.

Interviewer:
What other advice would you give to a job seeker looking to gain employment?

The Body Shop Customer Service Representative:
Don’t give up. Go inside the store itself. The Body Shop is great at giving you samples. Before you even try to apply for the job, go in and ask for samples. Ask to try on the lotions. Ask to try on the sprays. I find when you make that extra step to find out about the products and know how it’s made and stuff like that, I find it looks better on you that you’ve done your research.

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